If you purchased shipping Insurance called InsureShip:
Your order is guaranteed and insured with InsureShip - a 3rd party Shipping insurance agency rated A+ with Standard & Poor's. InsureShip gives you a money back guarantee should your shipment becomes lost, damaged, or stolen in transit.
To file a claim, go to: https://www.insureship.com/website/claim
For more information, you can contact InsureShip directly at:
- Website: www.claims.insureship.com
- Office Number: (866) 701-3654
- Claims Fax: (877) 859-5858
- Email: claims@insureShip.com
Or speak with one of our customer service agents at 888-596-2538, Monday – Friday, 8:30am – 5:30pm EST.